Annual Review

2023/24

 

Welcome to Red Rose Recovery’s Annual Review for 2023/2024.

Red Rose Recovery was established as a charity in 2012 and has become nationally recognised as a pioneering organisation in developing recovery systems and creating opportunities for people affected by substance misuse, mental health and offending behaviours.

As a Lived Experience Recovery Organisation, our staff’s personal and relatable experience provides inspiration and hope to people who are struggling to find a way forward. We work with a wide range of partner organisations in many different settings to build accessible and inclusive pathways for personal development and recovery.

I am immensely proud of the impact and achievements made by our people and services throughout 2023/2024. Health and Social Care services remain significantly underfunded in 2024, however despite this, the unique and pioneering nature of our services being lived experience, continue to gain recognition and investment, leading to our another record braking year of beneficiary outcomes and community impact.

The cost of living crisis has continued to deepen this year, and I’ve seen and heard the impact it’s been having on our teams across the North West, adding pressure, worry and uncertainty to our lives. Thanks to funding increases from our amazing commissioners, we’re proud to have been able to give our teams a small uplift in wages to help out, and we’ve introduced a number of new financial benefits for our teams to call on when they need it. We’re now able to offer people the opportunity to draw down from their salary before payday to cover those unexpected expenses, and we’ve also invested in a Health Cash Back Service, for staff to claim back any routine health related costs such as a trip to the dentists, opticians or physio . Staff can now also get access to their benefits, including our employee assistance programme, really easily through a benefits platform we’ve introduced called Health Assured.

Despite so many funding challenges in our sector – and the undeniable stress of the cost of living crisis – our people have remained focused on doing a great job, reflective, resilient and adaptable. That’s in no small part down to the culture at RRR, where coaching, encouraging and listening to one another has become the golden thread that runs throughout our organisation. So much so, that we have created a new Head of People and Culture role, in order to support and listen to our colleagues, facilitating opportunities for our team to co-produce and further grow our thriving culture. 

It’s not just our staff that we remain committed to listening to either….Red Rose Recovery was founded upon the empowerment of lived experience voice and it’s been another great year of working together with the people we support to make our services work better, to give people the information they need and to raise the voices of people who need to be heard. We’ve continued to focus on how we can work more closely with our beneficiaries in shaping and coproducing our services and advocating their voice in wider system and service design. 

As a result of our commitment to active listening, we have once again created significant growth and positive change within our charity throughout 2023/24, supporting more than 4,600 people across our multiple and complimentary peer support services and in the last 12 months, we have further broadened our work and services across new areas of Cumbria, Greater Manchester and North Yorkshire. 

Our staff once again deserve to take a bow. The past few years have been exhausting for everyone – but especially for teams like ours who have been out there on the front line, still smiling despite experiencing  vicarious trauma that is uniquely personal to lived experience staff daily, to be there for others when they need them most. Like last year when we were all completely blown away by the amazing things they achieved, I’m again left in awe of the resilience, passion and dedication our front line workers have shown this year. No matter how tough things sometimes may get, the quality of the services they’ve provided hasn’t wavered – this year they’ve continued to provide the outstanding support the people who use our services are used to and bring so much energy and positivity to work.

We are proud to share with you the outstanding achievements made by the charity in 2023 and the personal successes of the people and communities we serve in our latest annual review.

Michael Wearden

Managing Director, Red Rose Recovery

In 2023/2024, we’ve…

Engaged

times with individuals in our communities

(COMPARED TO 35,470

IN 22/23)

Delivered

Projects and group sessions

(COMPARED TO 1,875

IN 22/23)

facilitated

attendances at our groups, Projects & Events

(COMPARED TO 16,394

IN 22/23)

Achieved

Outcomes for the Indivuduals working with us

(COMPARED TO 84,876

IN 22/23)

Supported

times with telephone calls & texts to service users

(COMPARED TO 19,076

IN 22/23)

signposted

times to other services & organisations

(COMPARED TO 7,191

IN 22/23)

Our work in engaging and supporting beneficiaries in 2023/2024 has created a total social, health and economic cost saving of £12 to every £1 invested into Red Rose Recovery services.

Based on research into costings on the public purse by NHS Improvement, the Department of Work & Pensions, Public Health England, the Centre for Mental Health, the Home Office and the Ministry of Justice.

 

We’ve seen some incredible outcomes from our work this year, with…

Individuals hitting their 5 Ways to Wellbeing this many times…

Connect

Be Active

Take Notice

Learn

Give

And…

thousands of the people we work with achieving life-changing & meaningful hard outcomes, such as…

Reporting stopping, or a reduction in substance intake

supported with access to housing or independent living

Reporting improved access to family, such as through social care

Helped into employment or self-employment

Reducing contact and attendance with A&E and emergency services

Did you know that a visit to A&E costs on average £1,560, When you factor in emergency care, inpatient admissions, and necessary follow-up treatments?

(Based on NHS England Costings report)

—-

Our work in reducing individuals contact with A&E alone, saved over £600,000 on the public purse throughout 2023/24.

And…

Our volunteers contributed over

Hours of their time, providing peer support, group facilitation, help at community projects, and much more.

Using the minimum wage a baseline, at £10.42 per hour during 2023/24, our volunteers contributed over  £38,731 into our communities.

At Red Rose Recovery, we believe in…

Social Value Impact

Our work in

Group Facilitation

Saved

£34

for every £1 spent

Providing

£8,620,000

of economic value
Our work in

reducing substances

Saved

£26

for every £1 spent

Providing

£12,390,000

of economic value
Our work in

Reducing A&E Contact

Saved

£3

for every £1 spent

Providing

£619,320

of economic value
Our work in

Employment Support

Saved

£5

for every £1 spent

Providing

£6,667,500

of economic value
Our work in

reducing re-offending

Saved

£8

for every £1 spent

Providing

£2,310,000

of economic value

Click on the tabs below to see how we worked it out…

Economic Value of Support Groups: Red Rose Recovery’s Impact

Red Rose Recovery has facilitated support groups attended by 2,155 unique individuals over the past year. These groups provide substantial benefits to both the participants and the broader community, translating into significant economic value.

 

Financial and Social Impact

Participation in support groups yields multiple economic benefits:

  • Improved Mental Health: Support groups significantly improve mental health, reducing the need for intensive mental health services and interventions. This improvement translates into annual savings of approximately £2,000 per individual.
  • Reduced Healthcare Costs: Regular attendance in support groups helps individuals manage their health better, leading to fewer GP visits and emergency healthcare use. This reduction saves an average of £500 per individual annually.
  • Increased Social Cohesion: By fostering social connections and reducing isolation, support groups contribute to enhanced well-being and community support. The economic value of these social benefits is estimated at £500 per individual annually.
  • Enhanced Productivity: Better mental health and social support enable individuals to be more productive in their personal and professional lives, adding an estimated £1,000 per individual annually to the economy.

 

Overall Economic Benefit

With these factors combined, each participant in a support group contributes approximately £4,000 in economic value annually. For a group of 2,155 participants, this amounts to a total economic benefit of £8,620,000.

  • Comprehensive Economic Value per Individual: £4,000
  • Total Group Participants: 2,155
  • Total Economic Benefit: £8,620,000

 

Conclusion

Red Rose Recovery’s support groups provide a substantial economic value, amounting to £8,620,000 for the 2,155 participants. These savings and benefits underscore the importance of our support groups in promoting mental health, reducing healthcare costs, fostering social cohesion, and enhancing productivity. By continuing to offer and expand these groups, we contribute to a healthier, more supportive, and economically vibrant community.

 

References for Economic Value of Support Groups

  1. Improved Mental Health Savings:
    • Centre for Mental Health: Estimates suggest significant savings due to improved mental health.
    • Source: Centre for Mental Health
  2. Reduced Healthcare Costs:
  3. Increased Social Cohesion and Support:
    • Public Health England: Economic value derived from improved social outcomes and reduced social service costs.
    • Source: Public Health England
  4. Enhanced Productivity:

Economic Value of Reducing Substance Intake: Impact of Red Rose Recovery

Red Rose Recovery has supported individuals in reducing or stopping substance intake, with reported reductions totalling 2,065 instances over the past year. This achievement not only improves individual health outcomes but also generates substantial economic benefits for society.

 

Financial and Social Impact

Each reported reduction in substance intake contributes to economic benefits:

  • Healthcare Savings: Individuals experience fewer substance-related health issues, resulting in savings of approximately £2,000 per person annually in healthcare costs.
  • Productivity Gains: Improved health and reduced substance use increase individuals’ productivity, contributing approximately £3,000 per person annually to the economy.
  • Reduced Crime and Legal Costs: Less substance use leads to lower involvement in criminal activities, saving approximately £1,000 per person annually in criminal justice costs.

 

Overall Economic Benefit

With these factors combined, each reported reduction in substance intake provides approximately £6,000 in economic value annually. For 2,065 reported reductions, this amounts to a total economic benefit of £12,390,000.

  • Comprehensive Economic Value per Reduction: £6,000
  • Total Reported Reductions: 2,065
  • Total Economic Benefit: £12,390,000

 

Conclusion

Red Rose Recovery’s efforts in supporting individuals to reduce or stop substance intake have generated a significant economic value of £12,390,000. These savings, coupled with improved health outcomes and reduced societal costs, highlight the critical importance of our programs in promoting recovery and enhancing economic resilience within our community.

 

References for Economic Value of Reducing Substance Intake

  1. Healthcare Savings:
    • NHS and Public Health England data on substance-related healthcare costs.
    • Source: NHS England
  2. Productivity Gains:
  3. Reduced Crime and Legal Costs:
    • Home Office and Ministry of Justice reports on the costs of substance-related crime.
    • Source: Home Office

    Significant Healthcare Savings: The Impact of Red Rose Recovery on A&E Services

    Over the past year, Red Rose Recovery has significantly reduced contact with Accident & Emergency (A&E) services 397 times, providing substantial relief to our healthcare system and yielding remarkable economic savings.

     

    Financial Impact

    By preventing 397 A&E visits that likely would have resulted in inpatient stays and subsequent outpatient follow-ups, Red Rose Recovery has saved the healthcare system approximately £619,320. This estimate includes the comprehensive costs associated with emergency care, inpatient admissions, and necessary follow-up treatments.

    • Comprehensive Average Cost per A&E Visit: £1,560
    • Total A&E Visits Prevented: 397
    • Total Savings: £619,320

     

    Enhancing Healthcare Efficiency

    Reducing A&E visits and the associated inpatient and outpatient care has broader implications:

    • Reduced Waiting Times: With fewer non-emergency cases, A&E departments can prioritize critical patients, improving overall service efficiency.
    • Better Patient Outcomes: Redirecting individuals to more suitable healthcare services ensures they receive appropriate and timely care, leading to improved health outcomes.
    • Optimal Resource Utilization: Significant cost savings allow for the reallocation of resources to other vital areas within the healthcare system, enhancing overall service provision.

     

    Supporting Individuals

    For those who avoided unnecessary A&E visits, the benefits are considerable:

    • Appropriate Care: Receiving suitable care through primary or community health services leads to better health management.
    • Reduced Stress: Avoiding the stressful environment of A&E and inpatient settings enhances mental and emotional well-being, promoting quicker recovery.

     

    Conclusion

    Red Rose Recovery’s efforts in reducing A&E visits have generated an impressive economic value of £619,320. These savings, coupled with improved healthcare efficiency and patient outcomes, underscore the critical importance of our services in fostering a healthier, more sustainable community.

     

    References for Comprehensive Cost Estimates

    1. NHS England:
    2. Inpatient Stay Cost:
    3. Outpatient Follow-up:

    Empowering Lives: The Economic Impact of Red Rose Recovery’s Employment Support

    Over the past year, Red Rose Recovery has empowered 127 individuals by helping them secure employment or start their own businesses. This achievement translates into a substantial economic benefit, with a total social value of £6,667,500.

     

    Financial Stability and Growth

    Employment provides individuals with financial stability, which is crucial for their personal growth and overall well-being. The benefits include:

    • Direct Income: Each individual now earns an average annual salary of £30,000, contributing to their financial independence.
    • Welfare Savings: With reduced dependency on welfare benefits, the government saves approximately £10,000 per individual annually, leading to significant public savings.

     

    Increased Tax Revenues

    Employed individuals contribute to the economy through taxes. On average, each employed person contributes around £5,000 annually in income tax and national insurance. This increased tax revenue supports public services and infrastructure, benefiting the wider community.

     

    Enhanced Health and Well-being

    Employment has a positive impact on health and well-being. Employed individuals typically experience better mental and physical health, leading to:

    • Reduced Healthcare Costs: With improved health, there is a reduction in healthcare expenses, estimated at £7,500 per individual annually.
    • Increased Productivity: Healthier individuals are more productive, contributing more effectively to their workplaces and the economy.

     

    Personal and Community Impact

    Every individual’s journey to employment is a story of transformation and empowerment:

    • Personal Growth: Employment provides a sense of purpose, self-esteem, and the opportunity for personal development.
    • Community Engagement: Employed individuals are more likely to engage in and contribute to their communities, fostering social cohesion and support networks.

     

    Conclusion

    Red Rose Recovery’s efforts in helping 127 individuals into employment or self-employment have generated an impressive economic value of £6,667,500. These savings, coupled with the broader social benefits of improved health, well-being, and community engagement, underscore the critical importance of our work in creating a more resilient and thriving society.

     

    References for Economic Benefits

    1. Average UK Salary:

    • Office for National Statistics (ONS) provides detailed statistics on annual earnings in the UK.
    • Source: ONS – Annual Survey of Hours and Earnings

    2. Welfare Savings Estimate:

    • Estimates from various studies and reports indicate the average saving to the government when an individual moves from unemployment to employment.
    • Source: Department for Work and Pensions

    3. Increased Tax Revenue:

    • Calculated based on income tax and national insurance contributions from the average salary.
    • Source: HM Revenue & Customs

    4. Improved Health and Well-being:

    • Centre for Mental Health provides research on the economic impacts of mental health improvements.
    • Source: Centre for Mental Health

    Economic Impact of Reducing Re-offending: Red Rose Recovery’s Contribution

    Reducing re-offending is a cornerstone of Red Rose Recovery’s mission, and our efforts have yielded significant economic and social benefits. By supporting 55 individuals in breaking the cycle of re-offending, we have generated a substantial economic impact.

     

    Financial and Social Impact 

    Each individual prevented from re-offending contributes to multiple areas of economic savings and benefits:

    • Criminal Justice Costs Savings: Preventing re-offending reduces the burden on the criminal justice system, saving an estimated £34,000 per individual annually. This includes savings on policing, court proceedings, and incarceration costs.
    • Healthcare Savings: Former offenders often have higher healthcare needs. By reducing re-offending, we alleviate this strain on healthcare services, saving approximately £2,000 per individual annually.
    • Employment and Productivity Gains: Successfully reintegrating former offenders into the workforce results in increased productivity and tax contributions, valued at £5,000 per individual annually.
    • Social and Community Benefits: Reducing re-offending enhances community safety and cohesion, contributing an estimated £1,000 per individual annually to the broader social good.

     

    Overall Economic Benefit 

    With these combined factors, each individual prevented from re-offending generates approximately £42,000 in economic value annually. For 55 individuals, this translates to a total economic benefit of £2,310,000.

    • Comprehensive Economic Value per Individual: £42,000
    • Total Number of Individuals: 55
    • Total Economic Benefit: £2,310,000

     

    Conclusion 

    Red Rose Recovery’s initiatives to reduce re-offending have not only transformed lives but also generated a significant economic impact, amounting to £2,310,000. These savings, along with the broader social benefits of improved community safety and cohesion, highlight the critical importance of our work in creating safer, more resilient communities.

     

    References for Economic Value of Reducing Re-offending 

    1. Costs of Re-offending:
      • Ministry of Justice: The average cost of re-offending per individual.
      • Source: Ministry of Justice
    2. Healthcare Savings:
      • NHS data on healthcare costs for individuals with criminal records.
      • Source: NHS England
    3. Employment and Productivity Gains:
      • Department for Work and Pensions: Studies on the economic benefits of employment for former offenders.
      • Source: Department for Work and Pensions
    4. Social and Community Benefits:
      • Public Health England: Reports on the social benefits of reducing crime and improving community safety.
      • Source: Public Health England

    By considering these comprehensive factors, this estimation effectively demonstrates the significant economic impact of Red Rose Recovery’s efforts in reducing re-offending on both the economy and the community.

      don’t just take our word for our impact…

      I have been diagnosed with post covid, I also suffer from anxiety and depression and have alcohol dependency issues. After being referred to Red Rose Recovery by the post covid service, I now consider myself extremely fortunate to have had Orla assigned to me.

      At the time I felt quite anxious regarding having a support worker. From the outset Orla made me feel relaxed and comfortable. I was soon to find out she has many fine qualities. She is kind, caring, attentive, so friendly, understanding, non-judgemental, a great listener, a great sense of humour and very genuine. She carries out these qualities and many more with dedicated professionalism. Orla is always prepared to go above and beyond, assuring me it is ok to talk or message.

      A couple of many examples – I have recently been in hospital for a hip replacement, I was quite anxious at the time and Orla kept in touch throughout giving me moral support and encouragement. In January 2023, I was admitted to hospital induced by alcohol for a clinical detox, it was a worrying time for my elderly parents, Orla was an incredible support to them, my daughter, sister and me, constantly keeping in touch, wanting to know my progress. Since then, I feel I have progressed so much having not used alcohol since and my mental health has greatly improved. Orla must take a great deal of credit for this, always giving me support, encouragement and being there for me. I feel I have a fair way to go but with Red Rose Recovery’s continued support along with the help I receive from the post covid service there is light at what has been at times a very dark tunnel.

      BENEFICIARY, LSCFT POST COVID SERVICE

      I endured a severe case of COVID-19, despite having received three vaccinations prior to contracting the virus. It resulted in a lengthy hospitalization of three months, including two stays in Critical Care. During this time, I suffered from pneumonia and renal failure, with only a small portion of my lung functioning. The medical staff even warned me to prepare for the worst, telling me to say goodbye to my children. However, I received exceptional care from the NHS.

      Fortunately, I managed to survive, but now I face the challenges of long COVID. I experience health issues such as brain fog, episodes of acute fatigue, and mobility issues. It can be frustrating to constantly pace myself.

      Amidst all of this, I have found invaluable support from Orla and Emily through Red Rose Recovery. In addition to dealing with long COVID, I have other ongoing stresses and issues to cope with, particularly related to my ex-husband, who is a cruel and controlling man residing in France. His behavior has created numerous financial problems for me.

      Throughout it all, Orla and Emily have been incredibly supportive and have provided me with much-needed assistance. I truly appreciate their kindness, professionalism, positivity, and common-sense approach. My life continues to present ongoing challenges, but with the help of Red Rose Recovery, it has become slightly more manageable. I am sincerely grateful to Orla and Emily, as they have played a vital role in my recovery and rehabilitation. I wholeheartedly recommend both Orla and Emily, and Red Rose Recovery.

      BENEFICIARY, LSCFT POST COVID SERVICE

      Red Rose Recovery has been supporting me over the past 15 months. I have complex PTSD and schizophrenia, coupled with substance misuse and self-medicating. Lisa come to visit me at home as I was struggling to engage with face-to-face groups. In fact, I was in crisis with my mental health conditions and Lisa recognised this. Lisa never gave up on me because she saw that I was acutely unwell and struggling to engage normally. This perseverance and frequent contact from Lisa made me feel like I wasn’t a lost cause, and worth helping when I was at my worst. Lisa’s presence is quietly confident reassuring and non-judgemental, which enabled me to trust and open up to her.

      This year has been very difficult for me in regards to my housing situation. I have had to go to court three times now as my landlord tried to evict me for outstanding rent arrears. I do not have the support of my family as they are not accepting of mental health. Lisa enabled me to go to court and supported me with this difficult time. Understandably I was distraught attending court the first time and Lisa’s strong, confident manner reassured me I can get through it. Lisa supported me attending court a further two times. Which in the end court worked out in my favour. Without Lisa’s unwavering support my outcome no doubt would have been very different.

      Lisa’s patience, careful observation of my mental state and of course laughter has been integral to my recovery. This testimonial is a true reflection of my experience with Lisa’s support and my experience with Red Rose.

      SERVICE USER, 2024

      Before being referred to Red Rose Recovery, I was at risk of being made homeless. My situation was that I am retired, I was suffering from long covid, heart problems and was sadly widowed during the pandemic. I do not have close family so was facing all this alone. As well, my landlord informed me he wanted to sell the home I was living in. I felt highly anxious and fearful of all kinds of scenarios regarding my health, safety and what would become of me, as well as the worry of practicalities like where I would keep my furniture and possessions.

      In the beginning, I first met with Zoe and Kirsty from Red Rose Recovery. They reassured me they would be able to help me with Red Rose Recovery support services. I also went on to receive support from Orla, Vicky, and Emily, who then went on to help me in securing a social housing apartment, helped me organise a move and benefit forms. I have noticed an improvement with my mental health since coming into contact with Red Rose Recovery.

      It really was the worst thing I had faced in my entire life. I have really appreciated the help they all gave me. I know in my own heart and mind thanks alone is never enough. I also know this much… if it hadn’t been for all of you ladies giving the help you all gave to me, I don’t know where I would have ended up or what would have happened to me.

      You all deserve all the praise you can be given, and I really do mean that in all sincerity of my mind heart and soul. Your managers should be very proud of you all and if they need any further clarification, I would be happy to share this with them. I would absolutely recommend Red Rose Recovery to anyone who needs your help.

      SERVICE USER

      Recovery Infrastructure Organisation

      Lancashire county council

       

      Red Rose are commissioned by Lancashire County Council’s Public Health Team to deliver a Recovery Infrastructure Organisation (RIO).

      For us this means that we:

       

      • Demonstrate visible recovery, and the various routes to this.
      • Build and maintain a vibrant recovery community in Lancashire.
      • Provide groups, projects, community events and volunteering opportunities for people in recovery to participate in.
      • Support the Lancashire User Forum to provide service users in Lancashire a voice and use this to influence service design, to celebrate recovery, to educate the community and to reduce stigma.
      • To manage the Building Recovery in Communities (BRiC) fund to enable projects, for and/or supporting those in recovery to bid for public funds to kickstart their business.

      In 2023-24 we had…

      Referrals in

      Community Projects

      Hard Outcomes, such as improved access to family, reduced substance intake, employment opportunities

      attendances at our groups, Projects & Events

      Red Rose Recovery’s partnership with Lancashire County Council has yielded remarkable results over the past year, demonstrating the profound impact of our collaborative efforts. Through our role as a Recovery Infrastructure Organisation, we have delivered 3,145 group sessions and facilitated 23,770 attendances, showcasing the extensive reach and engagement of our activities.

      Our innovative approach has proven to be highly cost-effective, returning £34 for every £1 spent on group delivery and attendances, and £26 for every £1 invested in reducing substance misuse within our communities. These impressive figures underscore our commitment to creating lasting, positive change in Lancashire.

      A Snapshot of Red Rose Recovery’s Core Substance Recovery Work over the last year…

      What a year Red Rose Recovery has had across Lancashire! It has been a pleasure to be part of all the greatness we have achieved over the last 12 months and to be involved in so many people’s journeys. We have facilitated groups, projects, events, and much more over the past year.

      One of the first projects we embarked on in 2023 was establishing a relationship between Red Rose Recovery and Place Gym Preston, setting up our very own gym and wellbeing group. This initiative continues to thrive, with excellent attendance and positive feedback from our service users. We hope to continue this for years to come, as it serves a valuable purpose within our community.

      Additionally, we collaborated with an independent florist who specializes in making flower crowns. She delivered a session for our service users at our office, which was a massive success. The feedback was fantastic, highlighting how the activity boosted people’s confidence and connection. It was a memorable team-building exercise that everyone thoroughly enjoyed.

      Our charity football team completed its second year, doing good work in the community and raising money for local causes. One notable effort was supporting RIO, a young boy fighting cancer. The team members have expressed that being part of the football team gives them a sense of belonging and purpose. We will continue this initiative, with recovering addicts and ex-cons raising money for charities in the community.

      Our outreach efforts to the general public have been impactful. We aimed to share what we do at Red Rose Recovery and spread messages of hope and inspiration. For example, we partnered with the local Matalan, setting up a station at their entrance to engage with passers-by. This effort had a great response, demonstrating visible recovery within the community.

      Helping the homeless has always been a core part of our mission. This year, we continued our amazing work on the streets of central Lancashire, providing food and connections to the homeless community. Our dedicated volunteers go out and support these individuals four nights a week, a commitment they have maintained for several years.

      Our staff team has undergone extensive training over the last 12 months to be equipped for any scenario when helping others. We have completed self-defense training, first aid training, naloxone training, and much more. Our team loves to learn and grow, eagerly embracing any opportunity to enhance our education and knowledge.

      Across Lancashire, our community groups have been phenomenal. We run upwards of 50 face-to-face groups and drop-ins every week, offering a range of support options for our beneficiaries. The popularity of our Breakfast Club, which runs on Mondays and Tuesdays, continues to grow, providing our beneficiaries a place to start their day positively. The Risk of Relapse group, now volunteer-led, runs three times a week in Lancaster, Morecambe, and St Annes, with volunteers having upskilled themselves to lead this structured group effectively.

      The 5 Ways to Wellbeing group remains a staple, attracting over 20 people per session. Our Women’s Group has also flourished, becoming 100% volunteer-led and engaging in various projects such as model building and a book club. We now run two mental health groups across the locality, alongside our weekly Dual Diagnosis group, covering topics like stress management, anxiety, and depression. Our mixed Pilates group and subsequent Boxing Bootcamp allow beneficiaries to relax and channel their energy positively. Here and Now, followed by Creative Therapy, has seen beneficiaries producing amazing watercolor paintings, while the Men’s Group continues to provide a safe space for men to share their feelings and build positive relationships.

      The Craft & Chat group, held every Monday morning, remains a firm favorite. Activities like pebble painting, flower crown making, and origami help promote mindfulness and self-worth among participants. The No Excuses Boxing group, also on Monday mornings, is another popular offering that benefits both physical and mental wellbeing. Led by professional boxing coach Mo, this group is free for all participants.

      Funday Monday wraps up with a lively Bingo session, which has become so popular that it is now held weekly, with prizes donated by local businesses. The Community Café at Micki Morgans in Accrington on Tuesday mornings offers peer support in a relaxed setting. The Here & Now group on Tuesday afternoons provides a safe space for sharing feelings and experiences.

      Dancercise, held on Tuesday afternoons, has grown in popularity, with participants so committed they have put on performances. The Café Connection group on Wednesday mornings in Haslingden provides connection opportunities in a semi-rural area. Garden & Grow, restarted to coincide with better weather, involves planting and maintaining flower beds, with painted pebbles from the Craft group used as decorations.

      The COTS – Brew & Chat group on Thursday mornings in Burnley offers a drop-in space for socializing and support. The Warrior Women group on Thursday afternoons focuses on empowerment and positivity, creating jars of positive affirmations. The Snooker Loopy group on Thursday afternoons in Accrington provides a social and inclusive environment for playing snooker and pool.

      The Comfort Zone group, held at Inspire in Burnley, supports connection during recovery, offering a friendly space for sharing thoughts and feelings. Reachout for Men on Friday afternoons provides a safe space for men to discuss their feelings and build connections.

      Red Rose Recovery has also made significant strides through events and outreach. We hosted a HALS seminar at Lancaster Hospital in January, showcasing the work done at Red Rose. February saw us hold a Valentine’s LUF in Heysham, themed around self-love and community, featuring Hep C testing, stalls from CGL, Safenet, Acorn Recovery, and more. Beneficiaries enjoyed free haircuts, talks, lived experience stories, and workshops on mindfulness, nutrition, and outdoor activities.

      In January, one of our community engagers Emily, alongside lead volunteer Wayne, attended Accrington & Rossendale College to educate students about substance misuse. Wayne shared his experiences as a volunteer, inspiring others to make positive contributions to the community. For International Women’s Day, we participated in an event at King Georges Hall in Blackburn, showcasing services available to women in the community.

      We continued our partnership with Bee Adventures, sending 16 beneficiaries out twice a month into the Lake District for walking and learning experiences. Additionally, we have maintained excellent working partnerships with CGL, hosting their staff once a week for drop-ins and running three groups from the Inspire buildings. This year, we saw an increase in referrals from Social Care, playing key roles in care plans and helping service users regain access to their children.

      Our groups have consistently been well attended throughout the year. We have many groups active across Lancashire, with other constantly in the process of being developed. Our localities have achieved thousands upon thousands of positive outcomes, with increased group attendance figures year on year. Our partnerships have been crucial in this success, providing us with the support and collaboration needed to continue our mission.

      Overall, 2023/24 has been a remarkable year for Red Rose Recovery, filled with growth, community engagement, and impactful projects. We look forward to continuing this momentum and making even more significant strides in the future.

      SERVICE USER, 2024

      Your professional guidance has been invaluable, and I truly appreciate our conversations. It means so much to have someone who listens attentively, a quality that, sadly, is far too rare. While I can’t express enough gratitude for your help, I admit it’s confusing to experience your genuine care. It triggers emotions I’m not accustomed to feeling, almost making me uncomfortable. Perhaps it’s because, as a caregiver and mother, I’m used to giving, not receiving. Accepting care feels unfamiliar, and the very thought brings tears to my eyes. So much about this is new and confusing, yet amidst it all, I recognize your incredible support. Thank you, truly.

      The Lancashire user forum

      The Lancashire User Forum was originally set up in 2006 and is a county wide group for individuals, family, friends and carers who have been affected by addiction. In its infancy it was made up of a handful of service users supporting each other. Now the LUF is made up and led by service users supported by their friends, families and RRR locality workers. This gives the service users a voice in how recovery should be accessible and what is best practice. Through action and attraction it has now become the largest user forum in the UK that regularly attracts interest on an a national level from a diverse range of individuals and services who have visited one of our forums.

      The Lancashire User Forum continues to draw huge crowds, seeing upwards of 200 people attending on multiple occasions throughout this year.

      Our LUF in March was held at Padiham Town Hall, there were 165 people in attendance. Numerous organisations were in attendance we had speakers from Bright Start, Inspire, Gamblers Anonymous, Shad Chefs, Roots, Street Angels, Elisha House and 180 Project all of whom had stalls to provide more information along with a bit of ‘Merch’. We also had life stories, and a service user who sang – this was her first public performance and she was very well received. We also held a raffle, 1st prize was a PlayStation 4 which was kindly donated by a staff member.

      Bev, Team Leader for East Locality

      Over 2023/2024, we’ve had…

      People attending the Lancashire User Forum, from a wide range of backgrounds.

      Building Recovery in Communities (Bric)

      The Building Recovery in Communities (BRiC) Fund managed by Red Rose Recovery, is a community asset fund providing grants across the 12 district authorities of Lancashire to social enterprises, organisations and community projects supporting individuals and their families in recovery from substance misuse.  

      Awards of up to £4999 are available alongside Stepping Stone grants of £1000 to help a wide range of projects which have been inspired by the recovery community.

       

      In 2023/24, there were…

      Applications received for BRIC funding

      Successful Applicants who passed the interview stages to receive their funding

      £'s Given in funding to help start & support community projects & organisations

      Stepping Stones

      Stepping Stones provides funding of up to £1000 to support local projects which benefit the recovery and wider community.

      The introduction of the funding was in response to feedback from members who felt being able to access smaller grants with a simplified process compared to the main BRiC programme, would really help projects which otherwise might not be able to get funding and provide access to a diverse range of peer led activities for the community.

       

      In 2023/24, there were…

      Applications received for Stepping Stones funding

      Successful Applicants who passed the interview stages to receive their Stepping Stones funding

      £'s Given in funding to help start & support community projects & organisations with Stepping Stones

      Some of the stand out successful applicants this year included…

      “The WaterWell Foundation is a not-for-profit organisation run by volunteers that helps local people living or working in Rossendale and the surrounding areas that are having challenging times. Our main aim is to support people with ill mental health to prevent suicide. Keeping the work, we do in our organisation on a local level means we can connect with people that are struggling by providing them with face-to-face support and can help a vulnerable person to find a local and accessible group or activity to engage in. We help people ‘find their happy’ and believe in collaboration with other local organisations People accessing our services can get involved in physically active groups, such as our led walk and talk groups (with a bit of singing thrown in!) and/or creative arts groups, such as painting and photography. Our events are well attended and are aimed at bringing the members of the local community together to support each other. We also provide free training and support to loved ones that want to help friends and family get through difficult times by knowing what to say and do in times that have hit crisis points. forming our ethos of ‘together we’re stronger’”.

      The WaterWell Foundation

      Applied for £4999 – Awarded £2000

      “Pause United are a football team based in Lancaster. The Northern Not Wants CIO has started a community football club called Pause. United. We raised £5000 from donations and player contributions to start the club. We want to develop mental wellbeing support for our team and their families. The support would include Improve pathway of Website page for wellbeing Information sheets Booklets Pathways into local services Training development The webpage will host all the resources and provide easy access to practical information. Trained volunteers can distribute booklets more widely in the community and speak to other clubs and associations about wellbeing support.

      Pause united were successful in gaining some BRIC funding in 22-23 and applied for an additional amount to continue to support their existing community support.

      The additional funding was to: Part of the money is for updates to our existing websites information (not up to date currently) and to include a referral webpage as demand for our wellbeing offer has become unmanageable in its current form (e.g., phone calls). Part of the money is for training the current players to be able to work with referrals effectively following our behaviour change model. Part of the money is for information sheets and booklets that can be physically handed out.

      The training is for the players to be able to work with referrals in a safe way. This will include a behaviour change model. This will allow us to pilot working with other football clubs to become access points for mental wellbeing in the community.”

      Pause United - Football Wellness

      Applied for £1,300 – Awarded £1,300

      I have been working with wood for over 20 years. I use wood carving as part of my recovery journey and have been producing and selling several items. However, the tools I currently own are hand tools which impacts upon my production. I am requesting funding for a band saw, die grinder and electric sander which will allow me to produce more carvings/goods. In terms of the environment, I only use dead fall wood.

      Long term it is my intention to expand the business with an outlook to induce tutoring wood carving. However, initially my focus will be upon production.

      I feel this is an exciting opportunity for me to move forward positively with my life.

      When I was younger around 15 years old, I was addicted to class A drugs. Through courts and drug treatment services I managed to get clean at the age of 23 and lived a normal life raising 3 children for the next 20 years.  Unfortunately, during lockdown, I had a few bad months as my brother committed suicide, my relationship of 23 years broke down and I had a psychotic episode ending in hospital admittance. This led to me relapsing but through inspire I am now stable, happy and in a new relationship. I started woodcarving as a hobby, this then developed and aided my recovery and I now believe that I am ready to take the next step to build my business and realise my dream of supporting myself and hopefully helping others with creative therapy.”

       This applicant since then has established a home studio for creating amazing wood art and is starting to see the start of a sustainable business for themselves.

      Wood Carving - Individual Applicant

      Applied for £1,000 – Awarded £1,000

      Mental Health Services

      We are commissioned to deliver several Mental Health based contracts throughout Lancashire & South Cumbria, which includes, amongst others, Mental Health Peer Support, Long-Covid, Dual Diagnosis, Initial Response and Harm Reduction Support Services.

      OUR MENTAL HEALTH CONTRACTS IN A NUTSHELL…

      MENTAL HEALTH PEER SUPPORT

      OVERVIEW OF THE MENTAL HEALTH PEER SUPPORT CONTRACT

      Over the past 12 months, our Mental Health Peer Support service has made significant strides in supporting individuals with mental health challenges, with notable successes and positive feedback reflecting our impact. In addition, our service has maintained a rigorous schedule of NHS and ICB integrated operational meetings, EMDT meeting participation across various regions, ICB transformation meetings and world café events, all of which contributes to the broader mental health landscape for Lancashire and South Cumbria. 

      Feedback from NHS Community Mental Health Team workers has been exceptionally positive. During a recent conversation, a worker expressed appreciation for the progress made with a client, acknowledging the effective support provided. Another worker has highlighted the significant transformation of a male client who was initially reluctant to leave his home. Through our joint efforts, this client is now engaging in support groups and independently attending shopping trips, demonstrating notable improvement in his daily life – one of just many NHS CMHT employee testimonials. 

      The service supports individuals with a range of diverse and specific needs. For instance, the service has assisted a client in remaining abstinent and gradually re-engaging with the community after many years of isolation. Another similar client had their first outside walk in many months around Gawthorpe Hall, which they enjoyed due to their interest in art. Feedback from clients, such as a heartfelt thank you from one who described on of our employees as a “kind soul,” highlights the personal impact of our support. 

      Alongside the services core focus of mental health recovery, our work has also involved supporting individuals with substance abuse issues. For example, a client struggling with addiction has made significant progress, including two weeks of sobriety and engagement with external support groups. Additionally, we have helped clients dealing with low self-esteem and debt issues. One client has made impressive strides in weight loss and physical activity, while another has received assistance in managing and negotiating debt repayments. 

      In summary, the Mental Health Peer Support service has demonstrated a strong commitment to improving the mental health and overall well-being of our clients. The significant progress made, alongside the positive feedback received, underscores the effectiveness of our approach and the dedication of our team.

      Long Covid Service

      Overview of the Long Covid Service

      Over the past year, Red Rose Recovery’s Long Covid Service has provided comprehensive support to individuals affected by Long Covid. Upon receiving referrals, our team contacts the referrer to understand the client’s needs and assess any risks. Following this, we reach out to the client and arrange an initial engagement session, attended by two staff members. During this session, we collaborate with the client to develop a tailored support plan. Regular follow-up is maintained through face-to-face meetings or phone calls to ensure ongoing support.

      Success Stories and Impact

      Our service has achieved notable successes, including helping a client secure a Personal Independence Payment (PIP), enabling her to reduce work hours. Another client, initially housebound, now participates in social groups. We assisted a client with brain fog and a brain injury in enrolling for a fine art degree, securing both Universal Credit and PIP. One isolated and anxious client regained confidence after we intervened with her employer to agree on reduced work hours. Additionally, we supported a client facing multiple challenges, including substance abuse and legal issues, leading to a conditional discharge from court contingent on continued engagement with Red Rose Recovery.

      Testimonial

      JB, a beneficiary of our service, shared their experience of receiving invaluable support from the Red Rose Recovery team. Initially referred by the NHS Long Covid Team, JB benefited from the guidance and assistance of caseworkers Vicky, Orla, and Emily, who provided crucial help with benefit claims, emotional support, and creating a weekly Long Covid Support Group. This group became a lifeline for many, fostering a sense of community and mutual support. JB’s testimony highlights the team’s dedication, empathy, and effectiveness in providing tailored support, significantly improving the lives of those affected by Long Covid.

      BENEFICIARY, LONG COVID SUPPORT, 2024

      I was referred to Red Rose via the NHS Long Covid Team as they felt that I would benefit from their input.

      My initial visit was from Vicky and Scott, and I knew immediately that I was going to enjoy working alongside Red Rose.

      Vicky would come and visit, and see what I needed. I have never been on benefits before, so I had no idea of how it worked. Vicky helped to source information that I needed to figure out what I would be able to claim, and she set me off on the right path.

      Vicky was promoted, and she was replaced as my caseworker by the wonderful Orla. Orla, like Vicky assisted me with the claims I needed, and wrote a very valuable piece for me for my higher PIP claim, which played a big part in me being successful. When she knew I was struggling, she would encourage me to go out with her, she knew the right thing to do at the right time, without me having to say anything. Orla also advised my daughter who is at university, to apply for a hardship grant, something we didn’t know existed, and last month my daughter was granted a sum of money that will help her out tremendously.

      Orla and Emily then created the weekly LC Support Group which has been a lifeline for all of us. From the very first meeting, when I found out that out of the 8 of us, 6 have had to give up work, I immediately felt less alone in the turmoil I am living.

      They have run the group so well that we all feel comfortable with being open and honest with each other, and we have even been out together as a group for lunch…this is an achievement in itself as some members of the group are uncomfortable with being out anywhere in public. They also facilitate those who are not able to come to the group by including them via zoom.

      Without Red Rose, where would I be? Quite possibly still trying to figure out how on earth I was going to manage financially now I could no longer work, and would be as stressed as I was. I would still be feeling judged by a society that has absolutely no idea how badly Long Covid destroys your life…. I would still be feeling terribly isolated, and that it is just me, I am being soft, I am being wet. Basically, I would still be facing a long very bumpy road on my own, with no direction and no idea where, or how to go.

      Why Red Rose? Because I have never ONCE felt judged by any of the team. Scott, Vicky, Orla and Emily have always listened, they care, you don’t feel like you are wasting their time, and nothing has ever been too much trouble for them. They go out of their way to help, and if they don’t know something, they will find out and get back to you. The group goes from strength to strength and it is down to the effort that is put in, and the fact that they genuinely do care. Every one of us has had different needs, yet they work hard to help us with whatever is within their power to do.

      Sadly, Orla left, but not because she didn’t love her job, but because she is off galivanting around the world, we forgave her….just! She was heartbroken telling all of her people (sorry, brain fog, the correct word won’t come to me). It wasn’t just a case of ‘Bye…I am going’…she was so upset about saying goodbye. Emily has done a fantastic job carrying on with the group without her, and I feel that Orla’s replacements are going to do a great job of picking up the baton and carrying on the fantastic work that the others have started.

      The Red Rose Team LISTEN to what we say and HEAR what we need, even when we don’t hear ourselves.

      The team is SO valuable to people who are in our situation, and there are many more who need their help out there…. People who are struggling on alone.

      You know I mentioned the long bumpy road with no direction? This fantastic team help smooth out this road with their support and input, and with their own brand of gentle kindness, they are able to point us in the direction of the light at the end of a very long road, and they link us to others with whom we can share the journey.

      All of the above is why the Red Rose Long Covid Support Team is so SO valuable to all of us with Long Covid. I know I can speak for those of us who have been fortunate enough to have had the input of the team, when I say that we are so very grateful for all that they have done, and continue to do on our behalf.

      May many others be able to get the help of this fabulous, invaluable team.

      SERVICE USER, POST COVID SERVICE, 2024

      I wanted to say a massive thank you for sending one of your staff to support me, the lovely Orla. I can’t thank you enough. She makes me feel so safe. I feel I can tell her anything without judging me. I have been able to talk about dark things in my past. When she first came to me, I was in a terrible situation, I didn’t want to go on with my life. She has helped me to deal with things. I am not 100% but at least I have a bit of hope. She is one of the most understanding people I know. She makes a massive difference to my life.

      Liaison & Diversion and RECONNECT

      Criminal Justice Work
      Almost half of the people using probation services have a drug and/or alcohol misuse need (HMIP, 2021).
       
      Substance use interventions are vital given that drug-related deaths have increased by 80% since 2012, and the harms from drug misuse cost £19.3 billion per year (DHSC, 2021)

      Over the past year, our criminal justice programme has made a substantial impact in supporting 55 individuals in their efforts to reduce re-offending, providing an economic benefit of £8 for every £1 spent.

      Through a multifaceted approach that combines personalised interventions, comprehensive support services, and ongoing engagement, we have successfully contributed to significant behavioural and lifestyle changes among participants.

      Our Criminal Justice team has been instrumental in providing vital support to hundreds of individuals across Lancashire and Cumbria over the past year. Operating within a complex network of agencies, we have maintained a consistent presence in nine police custody suites, six prisons, and within the heart of local communities. Our collaborative approach has seen us work seamlessly alongside the probation service, the NHS, including the Liaison and Diversion and Reconnect teams, forensic mental health services, community policing teams, including integrated offender management officers, and local authorities.

      This comprehensive engagement has enabled us to offer a continuum of support, from the initial stages of arrest through to incarceration and reintegration into the community. Our services encompass a wide range of interventions, including risk reduction strategies, group-based support, mental wellbeing enhancement, one-to-one counselling, and access to recovery resources. By tailoring our approach to individual needs, we aim to break the cycle of reoffending and empower service users to lead fulfilling lives. 

      A key component of our work has been the development and implementation of the Liaison and Diversion service in partnership with the NHS. Our Peer Support Workers, who possess lived experience of the criminal justice system, are embedded within several custody suites. These dedicated individuals build rapport with vulnerable detainees, providing empathy, guidance, and signposting to appropriate community services. 

      Furthermore, we have taken on a pivotal role in the more recently established Reconnect service, operating within six prisons across the region. This initiative focuses on supporting high-risk prisoners both before and after release, with the aim of preventing reoffending and facilitating successful reintegration. By identifying unmet needs and connecting individuals with relevant services, we strive to create a smoother transition back into the community and improve long-term outcomes.

      changing futures

      What is Changing Futures?

      Nationally, Changing Futures is a government initiative led by the Department for Levelling Up, Housing and Communities, who have allocated £64 million over the 3 years of the project. The aim is to improve outcomes for adults experiencing multiple disadvantages, as well as delivering long-term system change.

      Throughout Lancashire, it will support people with multiple and complex needs to make lasting positive change – through multi agency, trauma informed and ACEs approaches facilitated by lived experience navigators, associate navigators and peer mentors.

      Navigators use their lived-experience to build trust and confidence in the system, connecting beneficiaries to Services and advocating on their behalf. 

      Changing Futures is a learning pilot to inform future working and drive system change across the Lancashire footprint, with an emphasis on sharing our learning with partners.

      Our (Red Rose Recovery’s) Role in Changing Futures

      Red Rose Recovery’s role within Changing Futures is to provide a team of lived experience staff in both Central and East Lancashire, consisting of Navigators, Associate Navigators and Peer Mentors, supporting individuals with multiple disadvantage.

      The team work intensively for up to 12 months with these ‘beneficiaries’ and seek to use a trauma informed, person-centred approach to gain the trust of people who usually feel that they have been let down by services and have a mis-trust or fear of them. The team can engage with the beneficiaries on a different level to most services.

      The program has demonstrated exceptional success in transforming the lives of our beneficiaries. We’ve achieved remarkable outcomes that have eluded other services working with similar individuals for years. This achievement is a testament to our navigators’ firsthand understanding of challenges and our unwavering commitment to supporting beneficiaries.

       

      Beth Eccles

      Changing Futures CentralTeam Leader, Red Rose Recovery

      Training & Development

      Training and Development at Red Rose Recovery

      Red Rose Recovery is nationally recognized as a pioneer within the recovery community. Over the past 12 months, we have made significant strides in training and development, providing peer-led support and training opportunities to staff, volunteers, and beneficiaries. Our commitment to fostering growth and excellence within our community has never been stronger.

       

      Comprehensive Training Programs

      Our training programs cover essential areas such as Asset-Based Community Development, Drug Awareness, Boundaries, Ethics and Values, and Trauma-Informed Approaches in daily practice. These programs ensure that our team is well-equipped to handle the diverse challenges faced in the recovery journey. Additionally, we arrange bespoke training sessions, including external opportunities like Speaker Boot Camp, tailored to meet the needs of both statutory and private organizations. Our engaging and powerful training sessions support people in leading healthier and more independent lives.

       

      Achievements in Training

      This year, over 100 staff members have received face-to-face mandatory training. This, alongside the training provided to volunteers, beneficiaries, and other organizations, highlights our dedication to continuous development and improvement. Our culture of upskilling and supporting our workforce remains a top priority, ensuring we are always moving forward. 

      We have successfully delivered “Train the Trainer” sessions for group facilitation. Our training lead is developing new training aligned with our Co-Production values, embracing the ethos of “Each One Teach One.” This approach not only enhances our internal capabilities but also strengthens our community bonds.

       

      Specialized Training Initiatives

      Our work within the HMP prison services has been particularly impactful. We have been commissioned to facilitate training on the recovery wing at HMP Hindley, delivering one day a week to empower the gentlemen in recovery. Our sessions cover asset-based community development, an introduction to lived experience organizations, trauma-informed approaches, Speaker Bootcamp, drug awareness, recovery coach programs, event planning workshops, and more. These efforts aim to empower participants to believe in themselves, understand that change is possible, and recognize that people with lived experience are the ones who can make a difference. Promoting peer mentoring and pro-social behaviour, our initiative has led to some individuals hosting showcase events with the prison governor and other organizations. Upon release, many have continued their journey with Red Rose Recovery, developing into lead volunteers and other activities.

       

      Key Purpose of Training

      As a lived experience organization, Red Rose Recovery recognizes that the key purpose of any training is to improve effectiveness. Training equips our team to perform their jobs well. Our internal training begins with a comprehensive induction program, enabling new employees to understand their roles, the organization’s purpose, and how they fit into Red Rose Recovery’s values, charitable objectives, and strategies. 

      We aim to create a context for employee training and development that improves outcomes for both employees and beneficiaries. By providing relevant training and development, employees can better link their learning to their roles and contribute effectively to the organization’s goals.

       

      Internal Training

      Training staff internally allows us to customize learning to fit our organization’s needs exactly. We can adapt elements of training programs and omit unnecessary components, enabling employees to focus on organizational goals and strategies. This approach helps employees see their individual contributions to the organization’s success and enhances outcomes for our beneficiaries. 

      Whether it is induction, on-the-job training, coaching, mentoring, cascade training, or in-house courses, the purpose of internal training is to create a motivated, skilled, and effective workforce that drives Red Rose Recovery’s goals.

       

      External Training

      In addition to internal training, we source training from external agencies. This includes contacting the Local Authority for information on training opportunities, general training programs related to working with beneficiaries, and any specialist training required. We also access mandatory training online through platforms like Blue Stream.

       

      Employee Motivation and Retention

      Training as a reward is an effective motivator. Happy employees and volunteers are more productive and less likely to consider leaving. A structured internal training program demonstrates that Red Rose Recovery recognizes the value and worth of its team members.

       

      Looking Ahead

      As we look forward to the coming year, Red Rose Recovery remains committed to expanding and enhancing our training programs. By continuously upskilling our workforce and fostering a culture of learning and support, we aim to achieve even greater success and make a more significant impact on the lives of those we serve.

      Roots Community is a forum advocating for recovery in the Blackburn-with-Darwen area. By bringing together individuals who have been affected by addiction alongside partner organisations in the recovery sector, the Community seeks to:

      • empower and amplify the voices of people accessing services through the maxim ‘nothing about us without us’;
      • build recovery capital through the creation of training, development, volunteering and employment opportunities;
      • develop positive, practical solutions to the systemic challenges faced by Community members.

      Roots Community is a sister organisation to the Lancashire User Forum, a pioneering collective which has grown since its inception in 2006 to become one of the largest forums of its kind in the UK. 

       

      Roots Community: A Year of Recovery and Resilience

      Roots Community, nestled in the heart of Blackburn-with-Darwen (BwD), has been a beacon of hope and transformation for individuals on their recovery journey. As we reflect on the past year, we celebrate the collective efforts, resilience, and positive change that define Roots. Here are the highlights:

       

      Event Success and Community Engagement
      • Roots Forum Gatherings: Throughout the year, Roots hosted a series of community forums, bringing together individuals in recovery, professionals, and local stakeholders. These gatherings provided a safe space for sharing experiences, learning, and advocating for better support systems.
      • Record Attendance: Our forums consistently drew attendees—ranging from 54 to an impressive 105—showcasing the growing interest and commitment within our community.
      • Emotive Lived Experience Shares: Local heroes like Kya, Glenn, Rachel, and Lewis stepped forward to share their personal journeys. From overcoming addiction to finding purpose, their stories resonated with everyone present.
      • Expert Panels and Self-Reflection: The Expert Panel sessions became a hallmark of Roots Forum. Lived experience members, police representatives, and service providers engaged in candid discussions. These panels fostered self-reflection, increased awareness, and sparked meaningful conversations.

       

      Staff Recruitment and Opportunities
      • Local Talent: Roots Community proudly recruited two part-time staff members from within the local recovery community. Their presence not only strengthened our team but also demonstrated that recovery is not just possible—it can lead to meaningful employment.
      • Inspiring Others: These staff members became living proof that recovery isn’t an isolated journey. Their stories inspired others, showing that transformation is within reach.

       

      Community Initiatives and Impact
      • Guerilla Gardening: Waste ground in Blackburn transformed into vibrant green spaces. With over 20 planters now in place, our community garden project symbolizes growth, resilience, and beauty emerging from neglected spaces.
      • Beat Sweep and Collaborative Efforts: Roots members joined forces with the Police, BwD Council, Fire Service, and Together Housing. Together, we cleaned up Galligreaves estate, educated residents, and built bridges between agencies. Suspicion turned into collaboration, and stigma began to fade.
      • Breastfeeding Awareness Week: Roots actively supported this initiative, emphasizing holistic well-being and community care.

       

      Looking Forward

      • Speaker Bootcamp Badges: Roots will continue assessing members for Speaker Bootcamp badges. These awards recognize communication skills and empower individuals to share their recovery stories confidently.
      • Enhanced Service Delivery: Additional OHID funds are requested to employ permitted hours staff. This expansion will allow us to serve the recovery community and SPARK service more effectively.
      • Framing Freedom: The Recovery Ramblers: Our new Monday activity combines walking, connection, and photography—a refreshing way to promote well-being.
      • Continued Impact: Roots remains committed to challenging stigma, fostering collaboration, and being a force for good in BwD.

       

      Roots Community’s journey is one of resilience, hope, and shared purpose. As we move forward, we carry the stories of those who transformed their lives and the spirit of a community that refuses to give up. Together, we’ll continue sowing seeds of recovery, nurturing growth, and celebrating every step toward healing.

      Case Study

      Roots Community

      AP, a 34-year-old male, is a long-term resident of Blackburn with Darwen who has accessed multiple services within the district, such as substance misuse services, and homeless hostels, whilst also being sectioned under the Mental Health Act. He became known to the Roots Community when he attended the initial consultation and planning meetings that were held during the formation of the forum. At the time, AP was residing in the local Tier 4 rehab, the “Thomas Project,” and was approaching the latter phase of his treatment there.

      AP continued to attend Roots Forums, and as he progressed into the second stage of supported housing, he increased his attendance and became an ad-hoc volunteer for Roots. This included supporting the forum in a variety of activities such as meeting and greeting people, attending planning meetings, liaising with professionals, serving food and drinks at forums, sharing his lived experience publicly, and interviewing other lived experience shares.

      He reports that he has grown in confidence as a direct result of working with Roots and felt positive when he received encouragement and praise from professionals and Roots attendees following his public speaking and sharing his lived experience. He also attended Speaker Bootcamp training provided by Red Rose Recovery, which, among other Roots activities, further improved his confidence and social skills.

      AP has improved his network of social connections both personally and professionally, has more structure in his life, and feels his reliability has improved. He will be one year clean on the 2nd of February. He has attained part-time employment through volunteering at Bonum Court and has been a valuable asset there. He actively participates in 180 CrossFit in Darwen, the Shad Chefs ‘Man Hub’ and attends mutual aid meetings. He is now contributing financially and emotionally to the upbringing of his 2-year-old son.

      AP has grown visibly and has demonstrated that with hard work, those previously considered a drain on public resources can become positive contributors to the wider community. In his own words, he states that ‘Roots Community has been a large part of his growth’.

      Digital Platforms & Social Media

      Harnessing Digital Engagement for Greater Impact

      In an era dominated by social media and digital platforms, Red Rose Recovery has remained at the forefront, leveraging these channels to connect and empower our community like never before.

      Expanding Reach and Engagement

      Our commitment to digital engagement has yielded remarkable results: our social media following has surged to over 15,500 supporters. Throughout the past year, our content on Facebook and Twitter has resonated with over a quarter of a million people, underscoring our influence as a leading Lancashire-focused charity in the recovery sector.

      Innovation and Adaptability

      Amidst challenges, we’ve innovated and adapted. We’ve enhanced our online groups and activities, ensuring continuous support. Our interactive calendar on the website has streamlined access, empowering individuals to discover and engage with our diverse offerings for their recovery journey.

      Connecting through Stories and Updates

      Our quarterly newsletter remains a cornerstone, spotlighting ongoing achievements and the impactful stories of our team and community members. The introduction of our new blog has enriched our content, fostering deeper engagement and connection.

      Looking Ahead

      As we continue to evolve and expand our digital footprint, we’re committed to empowering more individuals in their recovery journeys and fostering a supportive community environment online and offline.

      by the end of 2023/24, we had…

      increased to

      Followers across our social media platforms (FROM 13,024 IN 2022-23)

      Reached over

      people with our content on social media

      engaged

      times with our content on facebook

      received

      Visitors on our website

      a total of

      Hits on our website

      increased to

      Service user and professionals installs of our Smartphone App

      We expanded our digital portfolio and now cover…

      Facebook

      Followers

      YouTube

      Subscribers

      Twitter

      Followers

      Instagram

      Followers

      Linkedin

      Followers

      TikTok

      Followers

      Pinterest

      Followers

      Facebook

      Members

      Our quarterly newsletter continues to roll out, providing regular coverage and highlights of a selection of our activities throughout Lancashire and South Cumbria 

      North Yorkshire Connected Spaces

      What is NYCS…

      A year ago, a group of like-minded individuals gathered in Harrogate (North Yorkshire) with the support of Red Rose Recovery. Recognising the community’s needs, we embarked on a journey to create a lived experience recovery organisation.

      Over the past year, we’ve built partnerships with various organisations and services to strengthen recovery efforts. In September, we launched with an open forum attended by around 50 people, where real-life stories were shared, and other organisations presented their work. The Police and Crime Commissioner attended, resulting in secured funding for the local boxing club, now benefiting vulnerable adults and children.

      Since September, we have hosted six forums, which have become the heart of Connected Spaces. These forums provide community support, allowing individuals to voice their needs and learn about available resources. We also conduct monthly community and family litter picks, engaging with locals and discussing our services.

      Our weekly bingo sessions at the homeless project engage around 14 clients, providing an opportunity to connect with those who are vulnerable. Additionally, we’ve initiated a peer-to-peer support group for weekly check-ins.

      Recently, we had the opportunity to present our vision on the main stage at the National Drink and Drug News conference, showcasing how Connected Spaces has evolved into a thriving lived experience recovery organisation.

      NYCS Projects…

      North Yorkshire Connected Spaces hold monthly cleanups, targeting the local areas to help make a difference to the community and allowing us to connect and network with the public in the process. 

      To date, we have successfully completed eight cleanups in the Bilton, Jennyfield, Starbeck, Fairfax, and town centre areas. 

      Volunteers from Starbeck in Bloom, North Yorkshire Council, Womens Institute and members of the public have all contributed to assist us in keeping our local community tidy.  

      The team always have a great time, there is plenty of laughs to be had and it’s a fantastic opportunity to engage, network and connect with others while keeping Harrogate clean with a free hot sandwich and drink to enjoy afterwards. 

      Chris

      NYCS Lead Volunteer

      Before joining Connected Spaces, I was struggling with addiction, I was depressed and lonely and I felt that I didn’t have a purpose in life.

      Since becoming involved, I have facilitated groups, attended training courses and visited partnership LEROs.

      I hold a weekly Bingo session at Springboard, Harrogate Homeless Projects day centre.

      I support beneficiaries to attend the weekly Boxing sessions.

      In May, I spent four days supporting my team of core walkers when they completed the Way of the Roses recovery walk. My role was to drive the minibus, assist in setting up the tents and camp and ensuring my team were fed.

      In July, I attended the DDN conference in Birmingham.

      I have completed my level 1 in Speaker Boot Camp and I have gained my bronze wings for public speaking.

      I have completed Naloxone training and gained certificates for successfully completing training in Boundaries, Ethics & Values, Group Facilitating as well as Trauma Informed Approach.

      I chair our bimonthly forums and participate in our monthly community cleanups.

      My life has changed for the better since becoming involved. I am a valued member of a team, a lead volunteer and I’ve gained new skills.

      I have grown in confidence and I feel like my life has meaning and purpose.

      I’m busy, active and I’m not suffering with depression and loneliness now.

      I am passionate about offering hope and support in recovery and I am grateful to be able to help make a change.

      Leane W

      NYCS Volunteer

      I joined North Yorkshire Connected Spaces as a volunteer so I could use my time productively to help create change and support others that have had similar experiences to myself.

      Volunteering gives something back and helps others but also has a positive impact on my own sense of self.

      It gives me a sense of belonging. I work with an amazing bunch of people that make me feel proud to be part of their community.

      Stephen

      NYCS Volunteer

      I feel that I am giving back to the community and helping others. I’ve gained my bronze wings for public speaking.

      Leane L

      NYCS Volunteer

      Since joining North Yorkshire Connected Spaces as a lead volunteer in September 2023, I have had the opportunity to take part in The Way of The Roses recovery walk, attended the DDN conference in Birmingham and completed Trauma Informed, Boundaries and Speaker Boot Camp training.

      I arrange community litter picks, facilitate groups, assist in planning and running forums, plan future activities and support beneficiaries to access and attend meetings.

      I am passionate about recovery and supporting those in active addiction as well as their family members.

      we’ve built, forged & strengthened both new & existing partnerships…

      Now more than ever, we recognise the importance of partnership working as we’ve developed and innovated new strategies to find new ways of working and delivering support to the most vulnerable in our communities.

      More 2023/24 Highlights

      Our staff team grew to around 130 people, with over 95% having lived experience of one or more of the following vulnerabilities: Substance Misuse/Addiction, Mental Health issues, Homelessness, Domestic Abuse, being in the Criminal Justice system.

      We supported 417 people into accredited training opportunities.

      Became the first charity in Lancashire to be awarded the Trauma Informed Charter Mark (Silver).

      Expanded our service into North Yorkshire and have developed a recovery community called Connected Spaces. We also secured funding to enable us to employ a member of staff in North Yorkshire.

      Had 3,375 people referred into our service for support, either by themselves or by other professionals and in total we worked with over 4,600 people.

      We delivered around 50 groups per week for our community to come together to see recovery in action and to connect with each other. These are a mix of face-to-face and online offerings, some fun, some more serious, all bringing people together to reduce isolation and improve health and wellbeing

      Started our own foodbank in our Preston Hub.

      Grew our training team and now deliver training 1 day a week in HMP Hindley to both staff and inmates, alongside our regular community training offer.